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Selasa, 13 Desember 2011

Lead Generation and Following Up with an Autoresponder




By Miguel Pancardo


So you know the importance of lead generation and you realize you need those leads to stay afloat online. But what about AFTER the lead is generated? What do you do with it? What is the next step? Let's look at those questions right now.

Following up with a new lead is similar to a farmer fertilizing his crops, and it's just about as important. It helps the lead develop into an actual customer. You need to show that new lead that you're real and trustworthy, so you don't want to stay anonymous or seem aloof. In other words, don't be a stranger: you need to follow up with that new prospect right away.

Using an autoresponder is the most effective way to follow up with leads. An autoresponder is a piece of software that helps the user keep up with new leads, manage older contacts and follow up with both on a regular basis. This process is particularly important at the beginning of the relationship. And yes, relationship is the right word. You are developing faith and trust in each other.

An autoresponder will immediately send a message to every person that joins your mailing list with a thank you or a welcome message. You can set the software to send as many messages as are needed at intervals that you set. That first one should go out immediately and any others can be at one day, two day or even weekly intervals. Whatever you need is what you set it for.

Follow-up messages can walk your leads through your system and offer them items along the way. You probably gave your leads something for free at the beginning, so you've already helped them start to believe you're trustworthy and will do what you say. While you're bringing your leads along, you can sell them low cost items and build their trust at the same time. When the process reaches its conclusion, it's time to offer your main moneymaking product and hopefully your prospects will buy it.

An autoresponder provides a great deal of help in this process, but it can also do other things. If you are receiving many inquiries, an autoresponder is able to organize your contact list and keep you informed about exactly where each contact is in the process. It will also let you send messages that are called "announcements" whenever you want. For example, you might find an especially good product at an amazingly low price. You'll be able to use an announcement to offer it to your leads.

One thing with email marketing of this sort is the danger of SPAM reports. Autoresponder software guards against that with an "unsubscribe" option embedded in every message. If the customer has the option to leave at any time and they don't, then the emails you send are not SPAM; they are expected and you are safe from that, so it's like insurance, in manner of speaking.

Basically, you have to follow up with your leads and stay in contact with them at all times and auto responder software does that automatically and easily. Believe me, customers expect you to follow up with them periodically, and if you don't, you are seen as a liability and they will leave your list without even a goodbye.

Use auto responders for follow up and you will always have a satisfied list of buyers on a constant basis.




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